Diehl Collision of Pittsburgh

Diane Ernst 2 months ago

Absolutely BEST customer service ever. I had a timing issue with a repair and it was fixed the next day. In and out in a few minutes. Wonderful people to work with. I’d recommend them to my mom……and if you knew my mom that’s sayin something.

Greg Cooney 3 months ago

We took our vehicle here at the recommendation of our insurance company. The whole process was seamless. They kept us updated on the status of our vehicle and it looked great after the repairs were completed. All of the staff members were super friendly and took the time to explain everything. As a bonus, we were able to leave our rental car there from Enterprise to save a trip. Would definitely return in the future!

David Hartmann 4 months ago

Having over 65 years of car ownership, I have had several opportunities to work with repair shops. I can say, without hesitation, Diehl is the best of all. The repair of the side of my vehicle is perfect. The color match is spot on. Gregg has be thorough in explaining everything in terms I could understand. The text messages keeping me informed of the progress and expected date of completion were appreciated. I could not be more satisfied.

Brian 6 months ago

I had the dealership wreck my suv and they sent my vehicle here to be repaired. They replaced and painted my front bumber, but did not replace any of the damaged plastics. They were also to paint an additional scratch on my driver's side mirror, and it is truly horrible. It looks like built up fingernail polish or something. I feel truly unsatisfied with the whole issue. Especially given the fact the dealership wrecked my suv while performing maintenance on it, they should have repaired it to the same quality as before the accident. They failed to do so period overall.

Katarina Edited 4 months ago

Do NOT take your car here! They had my car for 3 weeks, and not only they didn't repair it correctly but royally messed it up! We are STILL dealing with this mess with another collision center trying to correct the damage this place has done!! An example is they either didn't tighten the bolts or forgot to put them in, and our fender fell apart on the freeway. We had to tape it until we could get to a safe place! Multiple other negligence in repairs AND missed important diagnostic issues!